Monthly Archives: February 2016

Troubleshooting and Best Practices

Getting the Most out of Team on the Run • Encourage your team members to download the app and start using Team on the Run immediately! This will help you get comfortable with the solution – and get any questions about the service out of the way quickly. • If using WebChat: save the URL […]
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Team on the Run Geolocation

  The Geolocation Tab allows you to track and monitor Contacts or Dispatch Groups from your WebChat interface. Note that “Groups” (i.e.- designated grouping of contacts) are referred to as “Dispatch Groups” for the purposes of Geolocation. From this tab you can create or delete Dispatch Groups, or view a Dispatch Group by selecting it. […]
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Using Team on the Run WebChat

Team on the Run WebChat offers all the convenience of the mobile app platform on a web browser interface for users who prefer to work from laptop or desktop. Team on the Run has the best real time sync across devices on the market, making it easy to switch from mobile to computer and back […]
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Team Management with Team on the Run

The Team on the Run solution allows people to group individual contacts together into what we refer to as “Groups”. Groups are pre-fabricated “units” containing one or more individual users. These Groups may be organized along your organization’s departmental structure, or they may be set up as functional task-based groups defined by an Admin. Note: […]
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Using the Team on the Run App

Welcome back to our Team on the Run User Guide! This section will give you a guided tour of the Team on the Run app, and show you how to get started. Home Screen on the App Phone Icon, top right: Voice Services menu – Access VOIP Calling, Walkie-Talkie, and traditional calling services (if enabled. Note that […]
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