Group Messaging: On the Run

Group messaging is the best thing since sliced bread. Long gone are the days of copying and pasting the exact same text message ten separate times to ten different people. Or the confusion of making plans with a large group of people, the difficulty of notifying everyone about any changes and keeping everyone on the same page.

It is one of the things we take for granted, but I don’t think anyone can imagine a world where group messaging did not exist. This is why messaging apps such as Facebook Messenger & Groupme have become so popular in our society – they make group messaging easily accessible with the tap of a few simple buttons.

Team on the Run provides an entire new take on group messages. One of the basic concepts of the app is that it is one huge group chat between you and all the members of your company or business. Conversations can literally take place with every single person in one place at one time, no matter how big or how small of a company it is.

In addition, TOTR includes another feature, in which there can be smaller group chats for the different groups within the company, for example a Marketing Department group chat or a Sales Department group chat, or even a group chat to place a lunch order for all the members in office on a particular day. Not only can you communicate with colleagues around the country, but you can even include members from all over the world. Group collaboration has never been so easy!
And again, unlike Groupme, Facebook and other messaging apps, any information exchanged through Team on the Run is always protected by our state-of-the-art encryption system, and therefore will always remain 100% confidential.

Web chat to mobile: On the Run

Imagine a typical day in the office. You’re currently working on a business deal with a client online when all of a sudden, your babysitter informs you she can no longer pick up your son from school. Or maybe you lost your phone in the clutter of your desk while in the middle of an extremely important conversation with your boss.

No worries – that’s exactly the problem that the web-to-chat feature of Team on the Run targets.

If you have an iPhone and a Macbook, you know exactly how useful this feature can prove to be. With iMessage, every conversation updates instantaneously between iPhone and Macbook, and vice versa, so that your conversation can continue whether you are lounging around in bed on your laptop, or on the go with only your phone. Which is perfect since we live in an era where no one goes anywhere or does anything without their phone in hand.

Similarly, with Team on the Run’s WebChat feature, all conversations, whether they are group chats or individual chats, sync in real time from phone to desktop, and vice versa. However, unlike iMessage, these chats remain secure while being synced – just another guarantee provided by Team on the Run.

In other words, through Team on the Run, it is extremely easy to communicate from mobile devices via our secure app OR on laptops/desktops via our secure web browser log-in. No matter where you are and no matter what device you are using, your data will always be synced and ready to take care of!

Walkie-Talkie: On the Run

Walkie-talkie’s are an age old tool that have been used for nearly half a century to transmit communication from one device to the next. Nowadays we have walkie-talkie mobile apps to help aide but they may fall flat in terms of encryption, ease of use or the ability to be fully cohesive with your business and employees.

With Team on the Run, turn any smartphone into the Ultimate New Generation Cloud Walkie-Talkie. Team on the run offers businesses enhanced Push-to-Talk for Drivers, Dispatch Managers and other Field and Remote Personnel (And more!).

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A comparison between TOTR and traditional Walkie-talkie’s

Team on the Run Walkie-Talkie also eliminates the proximity issue allowing you to connect team members wherever they are located around the globe. This makes it a valuable communication solution not only for teams dispersed in the field but for office workers as well, providing a cost-effective alternative to expensive long distance conference calls / IP phones or vulnerable free conferencing software.

The best part is TOTR wasn’t just built out as a walkie-talkie but offers so much more in the form of VoIP calling, secure messaging, and file sharing, just to name a few.

To simplify your business and learn more about our walkie-talkie feature, visit us here: Team on the Run

Try us out for free!

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Files on the Run

Have you ever been running late to a meeting, needing to find a specific file or power point and having to sift through your work emails looking for the right attachment? How about the time you “could have sworn” you had a document but could not end up finding it. Even for the most email savvy people, keeping track of files can be a pain.

Now this is where Team on the Run comes in!

Team on the Run offers you a way to unclutter your email and save everyone on your team some time. With group chat combined with file, calendar event and contact sharing it’s never been easier to keep all of your employees organized and informed with ease. We have seen an average of 50% email clutter reduction by using Team on the Run for internal communication.

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File Sharing with Team on the Run

 

Above you can see how File Sharing with TOTR works. You can easily search for a document or chose the “Sort by” option. This feature allows you to easily keep track of all your business files while allowing you to share them with other co-workers with ease.

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Mobile look at File Sharing with Team on the Run

Not only are you able to send standard Microsoft Office documents and PDF’s but Music, Videos, Photos, and location just to name a few (see above). You also have the option of choosing files off of file sharing services like Dropbox and Google Drive.

With Team on the Run we don’t want your business communication to be slowed down, we want your business to be able to move at the same pace you move at. With our ability to share files, calendars, and contact information on the run, we can help ease the pain of searching through email clutter.

To simplify your business and learn more about file sharing with Team on the Run, visit us here: Team on the Run

Try us out for free!

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Like us on Facebook: https://www.facebook.com/teamontherun

Pokemon Go and location sharing on the Run

Pokemon Go, a location based AR game for mobile devices is out and is sweeping the nation. Pokemon Go has had a massive launch while becoming the biggest mobile game in US history when it comes to daily active users.

Get this, Pokemon Go in one day surpassed Twitter’s daily number of active users and is now going after juggernauts like Snapchat and Google Maps. As of July 11th Pokemon Go has amassed over $7.5 million downloads and is making around $1.6 million.

So why all this Pokemon Go talk on the blog? Well Geolocation of course! The driving force behind what is making Pokemon Go tick is Geolocation. In Pokemon Go you walk around in search for the Pokemon using the integrated maps provided by company Niantic. A Geolocation tool is nothing new here at Team on the Run, we aim to help businesses become more effective with our web-based dispatch panel.

Team on the Run’s Geolocation is powered by Google Maps and offers real-time position tracking, a web-based dispatch panel as well as the ability use in app GPS and pins.

TOTR Geo Locator

Our Geolocation tool is perfect for fleet management teams allowing them to be able to see where your agents are located with state of the art real time GPS tracking technology and contact them directly from the map thanks to our WebRTC capability.

So whether you are looking to be a Pokemon Master and use the dispatch tool to help friends track down Pokemon or a limo service looking to use real time GPS tracking from a web panel, Team on the Run is here for all your business needs.

Click here to learn more about Team on the Run Geolocation.

Be sure to learn more at http://www.TeamontheRun.com

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Content on the Run

Introducing Content on the Run, a new weekly blog series highlighting some of the best features offered by Team on the Run as well as discussing any major Telecom news going on in the world.

As the content manager (Hi!) at Team on the Run my goal is to highlight the features that make Team on the Run great, and explain how and why they can help improve your business communication day to day.

Content on the Run not only will be a way to inform you of the ins and outs of how Team on the Run works, but will be a way for me to get to know everyone and answer any questions you may have about the product and how it can help improve your business.

Aside from blog posts be sure to check out the links below and follow us on all social channels.

Cheers,

Matt

Be sure to learn more at http://www.TeamontheRun.com

Follow us on Twitter: https://twitter.com/Teamontherun

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Business Messaging the new Email?

In this fast paced, always on, and always accessible business world we are seeing a trend of companies utilizing business messaging more frequent than email. Messaging has now become the latest way for us to communicate with co-workers.

Messaging is something that has been around for years but is now catching on for business purposes within this 24/7 line of communication world we live in. Employees may or may not always be accessible by Email but will always have access to their cell phone.

Today, messaging has already surpassed email as the most popular digital communication channel. By 2018, 3.6 billion people are set to be using some form of messaging; that’s 90% of all internet users.” – Chole Green (Information Age)

 One of the reasons messaging is excelling in business is the more personal feel that a message gives off as opposed to an email. Messaging at the end of the day is more of a “social application” than an email.

Messaging is something you can do while on the go and it can be responded to quickly without having to worry about sending a “best regards” or “cheers” at the end of your email. You also never have to worry about whether or not you just need to “reply” to an email or “reply all.”

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Team on the Run: Business Messaging Platform

With Team on the Run we make business messaging fast, easy, effective, and secure. Team on the Run is the all in one tool for companies looking to take the next step in business communications.

Team on the Run is an all in one business communication tool to help aide you and your business in using a business messaging platform. Team on the Run is designed for businesses in a way other types of communication are not. We provide industrial end-to-end security, ensuring your corporate privacy while making it accessible to use while on the go on your mobile or sitting at the office using our web platform.

When you look into utilizing a business messaging platform look for one that guarantees safe and verifiable reception of all your messages: text, corporate documents, maps, contacts, photos, videos, music, and more.

Be sure to learn more at http://www.TeamontheRun.com

Follow us on Twitter: https://twitter.com/Teamontherun

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Troubleshooting and Best Practices

Getting the Most out of Team on the Run
• Encourage your team members to download the app and start using Team on the Run immediately! This will help you get comfortable with the solution – and get any questions about the service out of the way quickly.
• If using WebChat: save the URL to your “Favorites” for convenient reference.
• If using WebChat on your private work computer: consider using the browser option to save your login information, and pinning TOTR to your browser.
• Make sure to log out of Team on the Run WebChat when using a public or shared terminal!
• Note that Team in the Run cannot access your personal phone data – and vice versa. Consider asking any external partners to sign up their own company for Team on the Run.
• WebChat can be accessed from the TOTR homepage, or directly via webchat.teamontherun.com

Troubleshooting
If you have any issues with Team on the Run, contact your company admin, or check out the “Help” section via WebChat or the App. You can also reach our support team at
Support[at]teamontherun.com

Follow us on LinkedIn, Twitter, Facebook, or here on our Blog to stay on top of improvements and new insights to the Team on the Run solution!
LinkedIn: linkedin.com/company/team-on-the-run
Twitter: @TeamOnTheRun
Facebook: facebook.com/TeamOnTheRun

Thank you for checking out our User Guide. To return to the User Guide index, use the following link:

https://blog.teamontherun.com/2016/01/26/team-on-the-run-user-guide/

Team on the Run Geolocation

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The Geolocation Tab allows you to track and monitor Contacts or Dispatch Groups from your WebChat interface. Note that “Groups” (i.e.- designated grouping of contacts) are referred to as “Dispatch Groups” for the purposes of Geolocation. From this tab you can create or delete Dispatch Groups, or view a Dispatch Group by selecting it.

Viewing Contact Geolocation Information

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Center Menu Icons:

Message – Option to send an instant message to this contact directly

Call – Call this contact via direct VoIP call, or via Walkie-Talkie (PTT) call

Reports – Access reporting menu for tracking report, or daily/weekly location history reports

Selecting a Contact from the left-hand list will display details of that Contact’s location, superimposed on a map of that area. This information includes address, speed (if applicable), availability, status (dictated by device signal settings), and most recent position update.

Selecting a Dispatch Group from the left-hand setting will show all members of that group, using their most recent, last-known positions. You can also select a Contact directly from there to display the information described above for individual Contacts.

The Location History option allows you to view the movements of a Contact over a period of time that you specify. This data can also be exported to a spreadsheet. The accuracy of location is measured by the strength of cell signals and/or WiFi signals being received by the Contact’s device or smartphone.

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Using Geolocation to view a Dispatch Group

Contacts grouped closely together may be marked by the number of nearby Contacts. Zoom in to get a more detailed view of an area.

 

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Viewing the Location History of a Contact

Location waypoints or checkpoints are displayed in order, using the timeline designated.

 

 

Thank you for checking out our User Guide. To return to the User Guide index, use the following link:

https://blog.teamontherun.com/2016/01/26/team-on-the-run-user-guide/

Using Team on the Run WebChat

Team on the Run WebChat offers all the convenience of the mobile app platform on a web browser interface for users who prefer to work from laptop or desktop. Team on the Run has the best real time sync across devices on the market, making it easy to switch from mobile to computer and back again.

WebChat is available on most web browsers on PC, Mac, or Tablet (with the exception of the iPad Safari tablet browser.)
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WebChat offers a way to access Team on the Run messaging without requiring a company mobile. The solution will automatically sync between WebChat and a TOTR mobile app.

WebChat also conveniently disables mobile app notifications (not call notifications) automatically while logged in. This prevents the user from receiving multiple notifications for the same message or event.

Note: At your trusted work computer in home or office, consider saving login credentials and pinning WebChat to your browser (right click>pin tab). This way TOTR WebChat will be open and ready to use every time you open a browser window and save you time. Please do not use the web browser “Save Password” feature on unsecured computers.

WebChat_Banner

 

Create a Conversation on WebChat
You can create a new conversation directly from the Recent Chats tab by pressing the talk bubble icon (blue icon with the plus sign.) Alternatively, you can select conversation recipients from the Contacts Tab.

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Once you have selected your recipient(s), you will be offered a chance to name the conversation with a subject line. Think of this in the same way as the subject line for an email – a way to help people organize their business communications.

Create a Broadcast Message
Also in the recent chats tab, swipe the talk bubble as if to create a group conversation.

Next, swipe the blue multi-user icon next to the label “ Create Group Conversation” to enable Broadcast Messaging.

In Broadcast Mode the messaged recipients will not be able to reply in the same thread. This is useful when you send a notification to a large group of people and you want to avoid spamming all recipients with people’s replies.

Team on the Run WebChat Interface

There are seven main tabs in the WebChat portal to be aware of:

The Contacts Tab
A list of all your available Contacts and Groups in Team on the Run (See page 13 for an explanation of “Groups”)
You can filter these by Group versus individual Contacts, by alphabetical order, or by search
Use the “Select” button at the top to add multiple recipients (you can mix Groups and individuals!) to a new Group Conversation

The Conversations Tab
See a listing of all current conversations that you are involved in
Create new conversations with the “Talk Bubble”
The “Edit” option allows you to select and delete old conversations

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Geolocation
See next post for further details

Alerts
Messages and alerts from Team on the Run

Settings
A list of your credentials and Company ID
Option to change your password for WebChat
Choose a language for display, and notification sound

Help
This option takes you to our Helpdesk

Logout
Securely exit the solution

Thank you for checking out our User Guide. To return to the User Guide index, use the following link:

https://blog.teamontherun.com/2016/01/26/team-on-the-run-user-guide/