Team on the Run updates check-ins at the workplace with cutting edge Near Field Communication (NFC) Tag

A couple of months ago we were happy to announce the addition of new NFC Tag technology to the Team on the Run service.

Today our post is about popular use cases for this technology in different industries, but first:

What is Team on the Run Near Field Communication (NFC) Technology?

Long and technical story short, Team on the Run uses the built-in NFC technology of your Android smartphone to send an automated message from your device to a central company database when in close contact with an NFC tag (or reader). Team on the Run allows you to create custom messages that fit each use case. The message that is sent could be text or it could change the status of a task in your company’s centralized management system. Team on the Run’s NFC Tag feature harnesses the technology you already have but are not using, and allows you to automate daily processes, streamlining your business activity and saving you resources at a very reasonable price. NFC Tag is a real steal that is included in our most basic package. You can read more about it HERE, otherwise scroll down for some examples of this technology.

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Use Case Example 1: Hotel Management

  1. Inexpensive and tiny sticker NFC tags are placed on the door of every hotel room.
  2. Maids are provided with Android devices with Team on the Run app pre-loaded on them
  3. Alert message is customized and linked to hotel Central Management System via open API to change room status from occupied to vacant
  4. Maids are trained to swipe device over each room on their way out once it has been cleaned

Proven Benefits: 60 min/day time savings per maid, no need to report the room status change to reception as room status change will take place automatically in the system

Use Case Example 2: Night security staff recurring check in

  1. Inexpensive and tiny sticker NFC tags are placed on the door of every room in a building floor
  2. Security Guards are provided with Android devices with Team on the Run app pre-loaded on them
  3. Alert message is customized and linked to business Central Management System via open API to send an alert if security agent has not checked into a room in X minutes with the exact time and location of the last check in
  4. Security staff are trained to swipe device over each room door as they make their rounds

Proven Benefits: Assurance of proper supervision of your business, quick reaction time in case of break in or other abnormalities.

Use Case Example 3: Fleet Management

  1. Inexpensive and tiny sticker NFC tags are placed in each vehicle of the company fleet
  2. Drivers are provided with Android devices with Team on the Run app pre-loaded on them
  3. Alert message is customized and linked to business Central Management System via open API to connect a specific driver to a specific vehicle
  4. Drivers are trained to check out a vehicle by swiping their device over the badge at the beginning of their shift

Proven Benefits: check in real time if your vehicles are in use or not, see who is using them and where they are located

Read full press release about Team on the Run Fleet Management Services HERE

It doesn’t matter if you work in the fields we list in the examples above or in others. There are many different ways to use NFC Technology to your advantage! Try out the service for free by subscribing HERE, and leave us your use case examples in the comments section. We love to hear your feedback!

Best Wishes,

The Team on the Run Team

www.teamontherun.com

Team on the Run: A HIPAA Compliant Mobile Communication Tool for Healthcare Professionals

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This January, the Indiana Court of Appeals upheld a landmark victory that sets the precedent for patients seeking to hold health professionals accountable for violating HIPAA policy on the sharing of personal health information (PHI.)

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The good news is that these situations are easily avoidable through the proper protection of PHI.

Team on the Run, being a HIPAA compliant communication tool, can help you control your communications to increase efficiency and ensure compliance.

Team on the Run Helps Hospitals Work Faster

The Challenge: A regional hospital needs a way to help its small staff see more patients and process prescriptions efficiently, while adhering to HIPAA guidelines on PHI security.

The Solution: The Team on the Run solution, installed on existing devices allows instant communication; removing the need to play “phone tag”, deal with voice mail, or wait for bulky emails.

The Result: Staff free up enough time to see up to 50% more patients. The time saved in communications reduces patient wait times, sends procedure results back to doctors faster, and allows staff to see more patients per shift.

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Team on the Run Protects Local Pharmacy from Lawsuit

The Challenge: A customer thinks the pharmacy may have accidentally leaked PHI to their partner. The pharmacy may be confident that their staff is well-trained in honoring the HIPAA “Privacy Rule”, but how do they prove their data security to a court?

The Solution: Unlike SMS texts or other messaging services – Team on the Run messaging tracks records sent and received, and is designed with the latest protection protocols. The solution includes an extra level of authentica- tion to help ensure that sensitive information is only sent to verified recipients. External control features can prevent former employees from taking private PHI with their devices should they leave.

The Result: The Team on the Run solution, along with the secure records of staff members using the solution, can help protect you from liability through supporting chain of custody for the receipt of private information.

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Team on the Run Helps Doctors Work Remotely

The Challenge: Doctors and nurses sometimes make house calls, work from remote locations, or sometimes respond to an emergency when not officially on duty. They may need a way to communicate in real time, without compromising personal information.

The Solution: The Team on the Run solution allows for separate, distinct groups. Doctors need to share information, including files or images, with staff for a specific patient. They need a way to discuss information about that patient, without sharing this private information with other staff not involved with that patient’s care.

The Result: Medical staff can share needed information in real time, without breaching privacy. Other communications platforms give users “one big room” where they create a HIPAA privacy violation risk by dealing with messages from all users, regardless of relevance.

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Learn more at www.teamontherun.com and if you enjoyed this post, browse our other blog posts to read about Team on the Run’s many other powerful business-oriented communication features and follow us on social media!

If you would like to know more about provisioning your team with Team on the Run, check out http://www.teamontherun.com and sign-up in just a couple of minutes via the “Subscribe” section, or contact our team directly at andrea@teamontherun.com.

Best,

The Team on the Run Team

Q&A with Team on the Run: the all-in-one business mobility and communication tool

Q: What are the unique features of your product that set it apart from other services of this kind and how can your customers benefit from these features?

A: Team on the Run is a very unique new breed of mobile communication services. It is the best of both worlds: as convenient and easy to use as popular messaging apps and as secure and efficient as enterprise-specific tools. Convenience and security priced under the market average so it’s a win – win –win.

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Differentiating Features Include:

  • Mobile Corporate Directory: Team on the Run pushes all of your organization’s contacts to your Smartphone and stores updated contact info – e-mail, phone number, department title, etc. – without mixing with your personal contact list on your phone. Please get rid of the e-mail circulated excel contact sheet – its time…
  • Smartphone/Tablet – Web Browser real-Time Sync: Companies today have all shapes sizes, locations and hours. Not everyone works 9 to 5 in an office building so you should be able to conveniently reach and work with your team wherever you are and wherever they are. Team on the Run works on all Android and iPhone smartphones, iPads and any web browser. If you spend 50% of your time commuting, visiting remote work sites, travelling and it’s easier to chat about projects with your team on your smartphone, all of your exchanges will be synced in real time and waiting for you to pick up on your desktop in your home office as soon as you get home. Easy peasy.
  • VoIP Calls and Virtual Walkie-Talkie: Team on the Run has the best audio quality of voice over the internet on the market and we are proud about it. Popular mass-market low-cost VoIP call apps have nothing on our crystal-clear, secure, uninterrupted calls. Get rid of your clunky IP phones in the office and start doing your international conference calls with your teams via Team on the Run virtual walkie-talkie: Unlimited channels/ frequencies and connect to Wi-Fi to call internationally for free.
  • Near Field Communications (NFC) Check-in: Available for all Android Smartphones with NFC Readers, this cutting-edge technology is automating the hotel room reassignment process and many other check-in scenarios in the business environment. A dime-sized inexpensive sticker NFC reader placed in hotel rooms, office buildings, remote construction sites with prompt a message to be sent to a team manager with location, date and time stamps when in close proximity to the device. This could mean: I arrived and started my work on time at the construction site or this hotel room is now clean and ready to be re-assigned for example.
  • Geolocation on-demand/Tracking (Available Sept 2015): With extremely powerful and even life-saving use-cases in public and private security and emergency situation management, Team on the Run has a geolocation option that when enabled by the user allows a team leader to locate team members on the map in real time and even list them in order of physical proximity to a specific address in order to deploy police teams, taxis, ambulances, etc. immediately and more efficiently.

 

Q: Describe 3 scenarios of specific problems companies often face and explain how your product can help them deal with these problems. Point to specific features of your product used in these scenarios.

A: Team on the Run is the all-in-one mobile business communication tool. It has a number of advanced cutting edge features, each with use cases of their own that solve different issues in different industries. On this occasion, in the benefit of brevity, I am forced to narrow down the examples to only 3. Please reach out to my team for more use-cases specific to your industry or to talk about your company in particular by e-mailing us at info@teamontherun.com if what you read sparks some interest – as it should!

1)     Outdated, inefficient manual employee check-in/status update

  • Industries affected: Hotels, Office Buildings and Companies with remote employees (construction, transportation, cleaning/repair services, etc.)
  • Team on the Run Features used to solve the issue: NFC Tag
  • Hotel example: In this day and age you shouldn’t waste resources in manual status updates. With Team on the Run’s NFC technology plus a dime-sized inexpensive sticker NFC reader placed in hotel rooms, maids can swipe their phones on their way out of a room to automatically prompt a message to the hotel central management software changing the status of the room from occupied to vacant at the front desk.

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2)     HIPAA Laws Restrict the way healthcare professionals can exchange privileged client information.

  • Industries affected: Hospitals, Private MD Practices, Pharmacies, Dentists, etc.
  • Team on the Run Features used to solve the issue: HIPAA Compliancy. Military-grade encryption of all communication through the app. Secure closed-circuit environment, all from your personal smartphone available anytime, on the go or on a web browser.
  • Pharmacy Example: Big pharmacy chains such as Walgreens and CVS sometimes get questions from patients that need to be answered by the pharmacist. If this person is not on site at a particular time, the clerk is not allowed to text, call, or e-mail questions about the patients because of HIPAA regulations. This causes long waits, a decrease in sales for the pharmacy and lawsuits/big fines if unsecure communication occurs. Team on the Run provides a HIPPA-ready solution so that healthcare professionals can reach each other instantly, securely and in compliance with the law by call, instant message with file exchange option and even virtual walkie-talkie. All of this available via smartphone app, to take on the go, or via web browser.

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3)     Pressing need for Digital Transformation, Business Mobility, The Mobile Enterprise

  • Industries affected: All industries need to adjust to new working environment, remote working, freelancers, consultants, mobile communications, etc.
  • Team on the Run Features used to solve the issue: Smartphone/Tablet real time sync with web browser; easy-to-use, business-specific, secure communication service.
  • Use-case details: There is a clear shift in the way companies function. Technology allows employees to work from anywhere so we are seeing all forms of business teams and business organizations with global teams, home offices, working on smartphones, etc. Team on the Run is the all-in- one business communication solution that will allow you to make this shift easily, cost-effectively and securely to adapt to your team’s current needs. Team on the Run syncs between mobile and fixed devices, accommodating all types of work situations, keeps communications secure, organized and business appropriate.

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Q: What other software or services does your product integrate with?

A: We are adding new integrations that we are excited to unveil very soon, but for the movement Team on the Run offers integration with:

  • Cloud Storage: Dropbox, Google Drive, Alfresco ECM
  • Your e-mail provider: GMail, Yahoo, etc.
  • Team on the Run can integrate with almost any software to automate processes in companies for example hotel management software to update status of rooms, etc.

Please e-mail our team to ask about specific integrations at support@teamontherun.com.

Learn more at www.teamontherun.com or www.streamwide.com and if you enjoyed this post, browse our other blog posts to read about Team on the Run’s many other powerful business-oriented communication features and follow us on social media!

If you would like to know more about provisioning your team with Team on the Run, check out http://www.teamontherun.com and sign-up in just a couple of minutes via the “Subscribe” section, or contact our team directly at andrea@teamontherun.com.

Best,

The Team on the Run Team

The best existing Walkie-Talkie is not a Walkie-Talkie at all!

Quick and effective communication is critical to the success of any organization. Successful managers understand this and put measures in place to facilitate clear communication between team members. Walkie-Talkies are an extremely popular and cost-effective communication method on constructions sites, during the planning of an event, in private security, military operations, etc. where they come in very handy, provided team members are within a certain distance (range) from one another.

In addition to range, traditional Walkie-Talkie devices fall short in a number of other areas such as picking up static, interferences, limited number of channels (frequencies), bulkiness, cost of hardware, etc.

Team on the Run Virtual Walkie-Talkie technology solves these issues and brings teams an improved and very powerful communication solution to help run daily operations smoothly and improve overall activity results.

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Team on the Run Walkie -Talkie runs on all Smartphone devices, so there is no need to invest in hardware to connect team members. A simple app allows managers the ability to create unlimited channels – that can be named to better organize discussions –  from which to communicate with crystal clear audio within a secure environment provided you have a data or WiFi connection.

Team on the Run Walkie-Talkie also eliminates the proximity issue allowing you to connect team members wherever they are located around the globe. This makes it a valuable communication solution not only for teams dispersed in the field but for office workers as well, providing a cost-effective alternative to expensive long distance conference calls / IP phones or vulnerable free conferencing software.

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Team on the Run is THE next generation all-in-one mobile business communication tool. Much more than just a walkie-talkie, the TOTR solution guarantees safe and verifiable reception of all types of messages: text, corporate documents, maps, contacts, photos, videos, music, and more! Developed and backed by established VAS provider StreamWIDE, this effective collaboration software brings businesses into the mobile-age easily and efficiently, saving managers and employees across-industries resources and raising the organization’s bottom line.

Learn more at www.teamontherun.com or www.streamwide.com and if you enjoyed this post, browse our other blog posts to read about Team on the Run’s many other powerful business-oriented communication features and follow us on social media!

Best,

The Team on the Run Team

Mobile work tools for commuters and travelers – Does your business communication app work offline?

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Daily Mail estimates in this article that the average time we spend commuting in our lives is 18 months. This means that over a year of our lives is spent waiting to get from point A to point B to actually do something productive. If you work in a big city such as DC, LA or NYC, or you are what is referred to as a mega-commuter, maybe even more time is spent idle in transit. Talk about a waste of time.

Cities continue to grow and even though working remotely – or from home – is becoming more and more popular, those who travel back and forth to the office are still seeing their commute times slowly increase over time.

Technology to the Rescue: Mobile Business Communication and Work Tools

Whether you work from home or commute to your place of work, technology is quickly evolving to meet the needs of the current work environment. Business mobile communication solutions such as Team on the Run, conveniently allow work to get done outside of the office.

There are a number of popular messaging tools surfacing all over the app stores but few combine ease of use and speed with security and organization – so critical in the business environment – like Team on the Run does. This next generation tool, that runs on both smartphones and web browsers and syncs in real-time across devices, was developed to solve the issues of the modern day worker.

If your commute involves long hours on public transportation, the Team on the Run service gives you the appropriate tools to gain back that year and a half of your life by allowing you to get a head start on your work. Team on the Run is great to stay connected with your team back at the office or dispersed in the field. The tool pushes contact info for all company members into a dedicated mobile corporate directory in your smartphone and allows you to group users for different chat sessions by department or by project. Broadcast messages in a group or initiate a multi-participant push-to-talk conference call. Access your cloud storage to retrieve files and exchange them securely and instantly through the app. All of your exchanges will automatically sync to your web browser so that you can pick up on your desktop at work or at home at your convenience. All of this with an easy to use solution with end-to-end encryption and in a secure closed circuit environment.

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No internet connection – no problem. Does your Mobile Messaging App work Offline? 

All this sounds great but you may be thinking that all off this is no good because you lose connection on the subway or on a plane. Think again – Team on the Run was built with this and other issues in mind. Our mission is to make your and your business more productive by making it easy for you to work anytime, anywhere.

To solve the data connection issue, Team on the Run uses two different techniques:

– Fall-back SMS: when activated, this feature continuously monitors to check that all parties on sending and receiving end have a data connection. If this is not the case, the message is converted and sent as an SMS. This improves the success of message reception and lets you go on with your day and worry about other stuff.

– Offline mode: no need to have a connection to open the app and view your existing conversations. Most airlines are adding affordable in-flight wifi connections but even if it is impossible to get any kind of connection – data or WiFi – Team on the Run will still be able to open, let you see existing conversations and queue up new messages to be sent once a connection is established.

There is a lot Team on the Run can do for you. Give it a try for free by subscribing to the service and registering your team HERE.

Or feel free to get in touch and our team will answer your questions personally. E-mail us at support@teamontherun.com

Follow us on social media to hear about our recurring feature releases and uses cases across industries.

Team on the Run Twitter

Team on the Run LinkedIn

Best wishes,

The Team on the Run Team

PRESS RELEASE – Team on the Run adds premium features VoIP Call and Walkie-Talkie ( Push-to-Talk)

Team on the Run saves businesses money with new Premium VoIP Call and Push-to-Talk features with the best audio quality on the market

PARIS, FR – Team on the Run (TOTR), the business mobile communication solution, announced today the addition of VoIP Call and Push-to-Talk (Walkie-Talkie) features. These premium additions to the TOTR suite will cut down international calling and roaming costs for businesses by allowing them to talk over the internet with crystal clear audio quality.

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Team on the Run saves companies Money and workers Time and Space.
The availability of Team on the Run VoIP and Push-to-Talk capability is great news for all types of companies. Businesses with international teams or team members travelling abroad especially, can take advantage of these cost saving features by visiting www.teamontherun.com/en-US/subscribe/ and creating a Team on the Run account for their business. Team on the Run VoIP Calls will allow companies to reduce roaming costs and international call costs substantially by leveraging the fast-growing global network of Wi-Fi hotspots, and inexpensive mobile data plans.

Even in locations with no 3G/4G such as the site of a remote power line installation or on a flight, if there is Wi-Fi, users can easily and securely talk with the rest of their team through the app.
Team on the Run is committed to being the mobile communication solution for business – an all in one corporate communication toolbox. Securely providing everything needed to work on the go, turns a single device into your personal phone, business phone, international phone, mobile corporate phonebook, secure message and file transfer device and even a walkie-talkie.

About Team on the Run
Team on the Run is a business messaging power tool for smartphone, tablet, and PC. This app provides industrial end-to-end security, ensuring your corporate privacy. The tool guarantees safe and verifiable reception of all your messages: text, corporate documents, maps, contacts, photos, videos, music, and more! Help your team – including remote colleagues and field teams – to communicate instantly wherever they are. Visit www.teamontherun.com today for cutting edge mobile business tools to improve your operational efficiency, save time, increase customer satisfaction, and increase your bottom line.

We are just getting started – follow TOTR on social media for upcoming feature releases.
Team on the Run Twitter
Team on the Run LinkedIn

To learn more please contact:
Andrea Gould
StreamWIDE Inc.
Communications Director
agould@streamwide.com

PRESS RELEASE – Team on the Run Adds WebChat

Get the best real-time multi-device synchronization technology on the market, a leap forward for business team efficiency in any industry.

TOTR WebChat

PARIS, FR – Team on the Run (TOTR), the most advanced mobile communication solution for business on the market, today announced the addition of a WebChat service. This market leading technology allows you to continue conversations instantly and effortlessly as you move from device to device. Start a conversation on your home tablet – pick it up on your smartphone as you commute – continue from your PC at work – and back to the smartphone in meetings – all automatically and seamlessly. Just another way that TOTR greatly improves the efficiency of business teams across industries.

A business owner testing the new feature with his field sales team explains:

“Team on the Run allows my team to switch back and forth between desktop and smartphone without interrupting the workday for client meetings and long commutes. This makes all of us happier, because our work gets done in a fraction of the time while simultaneously decreasing response times to clients, making them happier as well.”

TOTR

The Team on the Run service, available at www.teamontherun.com, is a unique communication solution built specifically for today’s business environment. TOTR provides a SaaS solution for companies unwilling to compromise between the speed and ease-of-use of popular mass-market messaging applications, and business requirements such as end-to-end security, corporate data and access control, and advanced features, including: Central Administration Portal, Cloud Storage Access, Mobile Corporate Directory, Document Exchange, and now “follow me to my device” via WebChat.

TOTR WebChat allows users to swiftly switch from mobile to desktop at their convenience, without waiting, and keeping their conversation history. Team on the Run users can easily access their WebChat service from any web browser by logging in with their phone number and password – no need to download or install any new software.

“Business owners and managers in diverse business sectors immediately recognize the value of our flexible time-saving tool that efficiently and securely mobilizes business processes”, commented Team on the Run CEO Pascal Beglin, following the successful presentation of the new WebChat service at Mobile World Congress 2015.

See TOTR Communications Director Andrea Gould talk through features and use cases in the following video-interview with telecoms media:
http://telecoms.com/interview/andrea-gould-marketing-communications-team-on-the-run/

To learn more please email Andrea at communication@teamontherun.com