Team on the Run is the perfect HIPAA-ready communication tool for healthcare professionals

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With headlines such as “$1.44 Million HIPAA award upheld after Walgreen pharmacist shared patient data” -Indy Star, Nov 17, 2014; healthcare professionals in the US know about the risks of communicating sensitive patient information via popular messaging tools all too well.

In order to ensure the confidentiality of patient data, the treatment of all Personal Health Information (PHI) across healthcare specialties (doctors, pharmacists,dentists,etc.) is strictly regulated in the US. With the advent of mobile communication it is becoming more inconvenient to adhere to the regulations since many healthcare professionals need to communicate with their team quickly, many times on the go, and most instant messaging software available, especially when free, is vulnerable and open to liability. Team on the Run addresses this issue by providing secure and instant communication via encrypted Smartphone app or web browser version (WebChat).

Team on the Run can help you control your communications to increase efficiency and ensure compliance.

  • Real time communication
  • Military-grade security
  • As intuitive as texting
  • Verification for read and receipt
  • Control who has access to information

Hipaa ready

Read below just a few examples of how Team on the Run can easily solve current issues in the healthcare sector:

1) Team on the Run Helps Hospitals Work Faster

The Challenge: A regional hospital needs a way to help its small staff see more patients and process prescriptions efficiently, while adhering to HIPAA guidelines on PHI security.

The Solution: The Team on the Run solution, installed on healthcare professionals’ existing devices, allows instant, real-time communication between staff members clearly. Removing the need to play “phone tag”, deal with voice mail, or wait for bulky emails.

The Result: Staff free up enough time to see up to 50% more patients. The time saved in communications reduces patient wait times, sends procedure results back to doctors faster, and allows personnel to see more patients per shift. This is especially important for organizations with limited staff!

2) Team on the Run Protects Local Pharmacy from Lawsuit

The Challenge: A customer is embarrassed when a former partner divulges sensitive health information about them publicly. The customer thinks the pharmacy may have accidentally leaked PHI to their partner. The pharmacy may be confident that their staff is well-trained in honoring the HIPAA “Privacy Rule”, but how do they prove their data security to a court?

The Solution: Unlike SMS texts or other messaging services – Team on the Run messaging tracks records sent and received, and is designed with the latest protection protocols. The Team on the Run solution includes an extra level of authentication to help ensure that sensitive information is only sent to verified recipients. External control features can prevent former employees from taking private PHI with their devices should they leave.

The Result: The technical specifications of the Team on the Run solution, along with the secure records of staff members using the solution, can help protect you from liability through providing chain of custody for the receipt of private information.

3) Team on the Run Helps Doctors Work Remotely

The Challenge: Doctors and nurses sometimes make house calls, work from remote locations, or sometimes respond to an emergency when not officially on duty. They may need a way to communicate in real time, without compromising the security of personal information.

The Solution: The Team on the Run solution allows for separate, distinct groups. Doctors need to share information, including files or images, with a specific team of nurses, assistants, and specialists for a specific patient. They need a way to discuss information about that patient, without sharing this private information with other staff who are not involved with that patient’s care.

The Result: Doctors and other staff can get the needed information in real time, without breaching security by sharing or receiving non-pertinent information. Other communications platforms give users “one big room” where they create a HIPAA privacy violation risk by dealing with messages from all users, regardless of relevance.

Team on the Run is THE next generation all-in-one mobile business communication tool. The TOTR solution guarantees safe and verifiable reception of all types of messages: text, corporate documents, maps, contacts, photos, videos, music, and more! Developed and backed by established VAS provider StreamWIDE, this effective collaboration software brings businesses into the mobile-age easily and efficiently, saving managers and employees across-industries resources and raising the organization’s bottom line.

Learn more at www.teamontherun.com or www.streamwide.com and if you enjoyed this post, browse our other blog posts to read about Team on the Run’s many other powerful business-oriented communication features and follow us on social media!

If you would like to know more about provisioning your team with Team on the Run, check out http://www.teamontherun.com and sign-up in just a couple of minutes via the “Subscribe” section, or contact our team directly at andrea@teamontherun.com.

Best,

The Team on the Run Team

Mobile work tools for commuters and travelers – Does your business communication app work offline?

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Daily Mail estimates in this article that the average time we spend commuting in our lives is 18 months. This means that over a year of our lives is spent waiting to get from point A to point B to actually do something productive. If you work in a big city such as DC, LA or NYC, or you are what is referred to as a mega-commuter, maybe even more time is spent idle in transit. Talk about a waste of time.

Cities continue to grow and even though working remotely – or from home – is becoming more and more popular, those who travel back and forth to the office are still seeing their commute times slowly increase over time.

Technology to the Rescue: Mobile Business Communication and Work Tools

Whether you work from home or commute to your place of work, technology is quickly evolving to meet the needs of the current work environment. Business mobile communication solutions such as Team on the Run, conveniently allow work to get done outside of the office.

There are a number of popular messaging tools surfacing all over the app stores but few combine ease of use and speed with security and organization – so critical in the business environment – like Team on the Run does. This next generation tool, that runs on both smartphones and web browsers and syncs in real-time across devices, was developed to solve the issues of the modern day worker.

If your commute involves long hours on public transportation, the Team on the Run service gives you the appropriate tools to gain back that year and a half of your life by allowing you to get a head start on your work. Team on the Run is great to stay connected with your team back at the office or dispersed in the field. The tool pushes contact info for all company members into a dedicated mobile corporate directory in your smartphone and allows you to group users for different chat sessions by department or by project. Broadcast messages in a group or initiate a multi-participant push-to-talk conference call. Access your cloud storage to retrieve files and exchange them securely and instantly through the app. All of your exchanges will automatically sync to your web browser so that you can pick up on your desktop at work or at home at your convenience. All of this with an easy to use solution with end-to-end encryption and in a secure closed circuit environment.

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No internet connection – no problem. Does your Mobile Messaging App work Offline? 

All this sounds great but you may be thinking that all off this is no good because you lose connection on the subway or on a plane. Think again – Team on the Run was built with this and other issues in mind. Our mission is to make your and your business more productive by making it easy for you to work anytime, anywhere.

To solve the data connection issue, Team on the Run uses two different techniques:

– Fall-back SMS: when activated, this feature continuously monitors to check that all parties on sending and receiving end have a data connection. If this is not the case, the message is converted and sent as an SMS. This improves the success of message reception and lets you go on with your day and worry about other stuff.

– Offline mode: no need to have a connection to open the app and view your existing conversations. Most airlines are adding affordable in-flight wifi connections but even if it is impossible to get any kind of connection – data or WiFi – Team on the Run will still be able to open, let you see existing conversations and queue up new messages to be sent once a connection is established.

There is a lot Team on the Run can do for you. Give it a try for free by subscribing to the service and registering your team HERE.

Or feel free to get in touch and our team will answer your questions personally. E-mail us at support@teamontherun.com

Follow us on social media to hear about our recurring feature releases and uses cases across industries.

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Best wishes,

The Team on the Run Team

The all in one business communication tool

Team on the Run is committed to being the mobile communication solution for business – an all in one corporate communication toolbox. Securely providing everything needed to work on the go, Team on the Run turns a single device into your personal phone, business phone, international phone, mobile corporate phone book, secure message and file transfer device and even a walkie-talkie.

Our team is working hard to bring you the most advanced mobile communication technology in a user friendly way that will help you slay in the business environment. We are proud to have the best real time sync across devices and the best audio quality over the internet on the market as well as end to end security for all exchanges through the TOTR platform. Our road map is fully loaded with exciting new features and we are rolling them out at warp speed.

Go mobile the smart way. Sign up for Team on the Run today at https://teamontherun.com/en-US/subscribe/ . Our team of experts is available to guide your team through the on-boarding process if you need. Just contact us at support@teamontherun.com.

We are just getting started – follow TOTR on social media for frequent cutting edge feature releases.